Giving support and assistance to customers is an essential part of every business.
This service can be materialized in different ways: A pre-sale question to answer the customer’s doubts, helping with the setup and usage of the products, or just solving the incidences it can happen with the shipping or their bad working.
People usually think the work of a software developer is to write code in one or more programming languages to create computer programs, build a website, or an application, and it’s valid to a certain extent, but what’s the real work of a developer?
So, here I am, writing my first post in my new blog. Eight years after I started working with WordPress, I decide to use it for the same purpose it was created at the beginning.
